Privacy Policy 

 

It is Woodpecker Guesthouse policy to respect your privacy and comply with any applicable laws and regulations regarding any personal information we may collect about you, including across our website. 

 

Information We Collect 

 

Information we collect includes both information you knowingly and actively provide us when using or participating in any of our services, and any information automatically sent by your devices while accessing our products and services. 

 

Log Data 

 

When you visit our website, our servers may automatically log the standard data provided by your web browser. It may include your device’s Internet Protocol (IP) address, your browser type and version, the pages you frequently visit, the time and date of your visit, the time spent on each page, other details about your visit, and technical details that occur in conjunction with any errors you may encounter. 

 

Please be aware that while this information may not be personally identifying by itself, it may be possible to combine it with other data to personally identify individual persons. 

 

Collection And Use Of Information 

 

We may collect personal information from you when you do any of the following on our website: 

 

  • Use a mobile device or web browser to access our content 
  • Contact us via email, social media, or on any similar technologies 
  • When you mention us on social media 

 

Security Of Your Personal Information 

 

When we collect and process personal information, and while we retain this information, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use, or modification. 

 

Although we will do our best to protect the personal information you provide to us, we advise that no method of electronic transmission or storage is fully secure, and no one can guarantee absolute data security. We will comply with laws applicable to us in respect of any data breach. 

 

You are responsible for selecting any password and its overall security strength, ensuring the security of your own information within the bounds of our services. 

 

How Long We Keep Your Personal Information 

 

We keep your personal information as long as we need to. This may depend on what we are using your information for, in accordance with this privacy policy. If your personal information is no longer required, we will delete it or make it anonymous by removing all details that identify you. 

 

However, if necessary, we may retain your personal information for our compliance with a legal, accounting, or reporting obligation or for archiving purposes in the public interest, scientific, or historical research purposes or statistical purposes. 

 

Your Rights and Controlling Your Personal Information 

 

You always retain the right to withhold personal information from us, with the understanding that your experience of our website may be affected. We will not discriminate against you for exercising any of your rights over your personal information. If you do provide us with personal information, you understand that we will collect, hold, use and disclose it in accordance with this privacy policy. You retain the right to request details of any personal information we hold about you. 

 

If we receive personal information about you from a third party, we will protect it as set out in this privacy policy. If you are a third party providing personal information about somebody else, you represent and warrant that you have such person’s consent to provide the personal information to us. 

 

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time. You will need to unsubscribe from our email-database or opt out of communications. Please be aware we may need to request specific information from you to help us confirm your identity. 

 

If you believe that we have breached a relevant data protection law and wish to make a complaint, please contact us and provide us with full details of the alleged breach. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint. You also have the right to contact a regulatory body or data protection authority in relation to your complaint. 

 

Use Of Cookies 

 

We may use “cookies” to collect information about you and your activity across our site. A cookie is a small piece of data that our website stores on your computer, and accesses each time you visit, so we can understand how you use our site. This helps us serve you content based on preferences you have specified. 

 

Limits Of Our Policy 

 

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and policies of those sites and cannot accept responsibility or liability for their respective privacy practices. 

 

Changes To This Policy 

 

At our discretion, we may change our privacy policy to reflect updates to our business processes, current acceptable practices, or legislative or regulatory changes. If we decide to change this privacy policy, we will post the changes here. 

 

If required by law, we will get your permission or give you the opportunity to opt-in to or opt-out of, as applicable, any new uses of your personal information.